Internal blog post
Operations Manager Update #24

Evening everyone,

Well, I can finally say Christmas is around the corner! Wishing you all a safe, happy and most enjoyable festive season. Thank you for contributing to Radio Verulam this year whether through presenting, helping to produce programmes, creating content for our website, or anything else! Every single volunteer role is really valued, as, without it, we couldn’t meet our social gain commitments to the community we broadcast to.

On that note, I’ve seen the Christmas schedule from Andy and a sincere thanks to Dereck Staines, Dave Adcock, Phil, Ken Moorton, Clive, Andy, Stephen, Rob, Darrell, Ed, Dave Ellis, Faye Penford and Dan Bury for agreeing to do coverage until New Year’s Day. As a station, we’ll have a lot of live output during this time and I think that is quite remarkable. Next week will be my last post for the year and then, who can believe we will be in the New Year 2020 – it is quite amazing!

“This is my wish for you: peace of mind, prosperity through the year, happiness that multiplies, health for you and yours, fun around every corner, energy to chase your dreams, joy to fill your holidays!”—D.M. Dellinger


Social media changes:

This year, one of the most difficult areas to gain volunteers has been in our social media team. Our social media manager, Ren Behan has done a tremendous solo job of elevating Radio Verulam’s brand through constantly sharing brilliant content – photos from events, your show interviews, trailing your programmes and interacting with community members via competitions, questions and much more.

I am incredibly pleased to say, we have now recruited a new digital media coordinator, Callum Marius. He is a social media manager for a marketing firm working with clients such as Sprinklr, The Economist, Apple and FIS Worldpay and was previously a member of the customer communication controllers at Eurostar. He is bilingual, speaking both English and French and has lived in St Albans on and off for the last thirteen years.

Welcome Callum, we are rapt to have you on board. With this new role, Ren will become the digital media editor to better reflect the level of content production Radio Verulam is now creating through radio, podcasts, social media, online information and our own website.

Good Morning St Alban's presenters: It’s no secret we now have four new breakfast-presenters-in training:

Tara Acton (Mondays): Tara won the Kate D’Arcy Award for customer service this year at the St Albans Food & Drink Awards for her ongoing work through Tara’s Vegan Treats. Every Wednesday and Saturday you’ll find her at the St Albans charter markets.

Laura Pasquale (Wednesdays): Laura is a youthworker and had her own breakfast show for two years while at university. She has experience in television and feature writing through her previous media work for the Christian union, Premier Christian radio and London-based communication agencies. She also plays the piano, guitar and saxophone!

Clair Graham (Thursdays): A retired Met Police detective sergeant, Clair spent 28 years in the force. She now lives and breathes St Albans and is one of the admins on All Things St Albans, including running her own exporting business in Balinese furniture.

Natasha Strange (Fridays): Natasha is a local musician, who also sings in the band ‘The Corvideros’ (they were on Denise’s show a few months back). She’s a familiar face in the music scene and also tours nationally with her acoustic duo, when not busy doing events, festivals and functions.

Please make them all feel welcome if you see them around. Mark Laughlan will be coming in over January to help them gain accreditation and eventually present their own weekday morning show as I’ve highlighted. The good news is, Kerry will stay on covering Tuesdays and the fabulous Lady Jen will co-present the traffic and travel and national days with all of them.

On the volunteer front, we are really starting to reflect the diverse nature of the community we are in and it is quite ground-breaking that we have an all-female led breakfast team. I think that is an excellent outcome; we are enabling different people to gain radio experience and contribute to their goodwill.

Thursday Verulam in the Morning: Faye Penford who co-presents Tuesday ViTM with the brilliant Ruth of Richard, has been in training with Nick Hazell to solo present Thursday ViTM for the next few months. Congratulations to Faye, who first came in as an interviewee and then, loved it so much she applied to become a volunteer! Much like Zara Martin who is celebrating one year of being a volunteer, Faye has braved the nerves and bit the bullet – well done! It’s been great to watch your transformation.


Marketing roles and volunteer coordinator roles: During January, I will be focusing on marketing coordinators and volunteer coordinators. If you or anyone you know has a marketing or volunteer management background, I would love to hear from them.

Other volunteer roles: We are an award-winning community station, brimming with local content, supporting our community everyday and always need committed passionate volunteers to help us grow our local footprint:

Community Circle manager: We’d love to hear from someone who is enthusiastic about helping not for profits and charities become a part of our community programme. It is a great way to develop relationships and be the person who enables their  important work to be shared in the wider community:

Studio bookings

If you present, produce or do pre-records, you ALWAYS need to book the studio to do so.

  1. Log into RV Inside
  2. Under the Operations tab – click Bookings
  3. Choose Book Studio Time
  4. Select the relevant day, timeframe and studio (either A or B)
  5. Complete the form, including your name and reason
  6. Check your email for a booking confirmation

As always, feel free to drop me a line with any feedback or suggestions: