Internal blog post
Operations Manager update #10

Hi Everyone,

This week is Volunteers Week and all around the UK, many community organisations are supported and run by passionate, dedicated, and enthusiastic volunteers. At Radio Verulam, we are no different and with 100 volunteers all-contributing to this great community radio station, I just want to say a heartfelt thanks to each and every one of you. I’ve seen first hand how much preparation, time and hard work you put into your shows and it’s truly appreciated. We are now involved numerous community initiatives and that’s a brilliant place to be in.

Speaking of which, lots to report on, so this will be a bumper edition, of sorts!

– Congratulations you are accredited! Big round of applause goes to Steve Simpson (St Albans Drive), Matthew Turvey (Verulam Sports) and Zara Martin (Radio Verulam Playlist – Friday) for successfully completing their presenter training. All presenters are now fully accredited and you can hear them throughout the week and weekend. A special mention goes to Tony Rice and Jason McKenna in supporting Matt through his journey – great team effort.

On this note, I also want to stress becoming a presenter (as many of you know) requires a number of things. However, what I have been impressed with from Steve, Matt and Zara is their level of reliability, proactivity and desire to learn. Every week I receive emails from people requesting to become presenters and it truly does take a lot of commitment.

Well done to you all and keep on!

– Radio Verulam in the community. From the Herts County Show weekend, to Local Radio Day down at the St Albans train station, to Sustainable Stories at #SustFest19 (Sustainability Festival) and the film production for The Film Festival, we really have a strong presence and involvement in and around the area. Thank you to everyone who put their hand up and volunteered at all these events; whether as a presenter, reporter, tech ops or producer. A lot goes on behind the scenes to bring these moments to life and Andy Waterfield, Clive Glover, Nick Hazell, Richard Edwards, Amanda Yorweth, Nik Fox and Jeff Oberman deserve an extra special thanks for getting up early during these times!

– Community events coming up. Remember to nominate your availability on RV Inside for The Alban Street Festival (23 June) and The Film Festival (starts 25 June), which are lurking around the corner. These are HUGE events for St Albans and an excellent way to boost your radio skills.

– Radlett Festival. If you are free this Sunday, head to the Radlett Festival at Phillimore Recreation Grounds. Entry is free and kicks off at midday. Our very own Clive Glover is part of the committee behind this community event, so make sure you say hi!

Compliance and conflict of interest. Further to Andy’s updates over the last week, I do want to stress the importance of disclosing any conflicts of interest you may have. If you are unsure, please do talk to Andy or myself. I will need to contact a few of you on this topic, as it is crucial we are abiding by Ofcom regulations and both the volunteer and presenter compliance requirements.

On that note, around a dozen presenters still have not updated their compliance in RV Inside. As a matter of urgency, if this relates to you, could you please check this on your profile? I will be following up and if not completed, you can be taken off air.

– Snoop presenter training. The first round of daytime presenters will be taking part in a one-on-one presenter training session with radio industry professional Paula Rogers next week. Second round sessions will be run in July and on a weekend for the remaining presenters with more details to come.

– Radio Verulam AGM. This will be held Tuesday 11 June at 7.30pm and is open for all Radio Verulam members. Afterwards, there will be a volunteer’s catch up at The Peacock from 7.45pm. If you are free and would like meet other volunteers, please do pop down to The Peacock. It is right next to The Courtyard Cafe and we’d love to see you.

– Save the Date (for a proper volunteer social!). It’s been a while in the making, but we have a summer volunteer celebration planned. Woo hoo! Lock down Wednesday 3 July in your diaries and I will provide more details once it is finalised. I know a number of you are keen to get together and I agree, it’s felt like ages (Christmas!) since most of us were all in the same room. It’ll be grand to see as many of you as possible.

– Volunteer management update. A few weeks ago I attended a one-day workshop with Communities 1st on Recruiting, Retaining and Managing Volunteers. As part of this, I am currently completing a project called Valuing Volunteer Management 6 Point Promise. This is a Hertfordshire wide scheme and involves me looking at the following areas:

  1. Planning for volunteer involvement
  2. Recruitment process
  3. Induction
  4. Support and safety
  5. Training and personal development
  6. Involving, rewarding and recognising volunteers

It’s a significant commitment for us to achieve as an organisation. Over the next few months I will be touching base with all of you, whether through informal chats, training or reviews/feedback in conjunction with Andy Waterfield with an aim to ensure you feel involved and also, that you understand your role requirements and are actively participating with the station.

Shout outs. Big ups to … (drum roll) …

Amy Cresswell, our assistant producer on St Albans Drive – she has outdone herself with creating a spreadsheet of all the films during The Film Festival, plugged in all the relevant songs and tracks we can play, lined up interviews, booked them in and also, created a series of topics to be discussed in the lead up. This is production at its finest! Many thanks Amy, stellar effort.

Lawrence Card for remote voice tracking Afternoon Verulam – following in the footsteps of our other engineer-presenter Nik Fox!

Tom Wilson, our social media assistant – is back from a hectic round of touring and welcoming a new baby. He’ll be helping Ren with all things on the socials.

As always, feel free to drop me a line with any feedback or suggestions: leona.fensome@radioverulam.com